Empowering Agencies, Transforming Lives

Elevate Your Direct Support Professionals With All-Inclusive Online Training Programs

400+ hours of I/DD and DSP training content, including Oregon Core Competencies, required annual trainings and CEUs. CPR and First Aid also available.

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Discover How Direct Support Learning Works

Empowering Your Agency, One Step at a Time

Customized solutions to meet your needs

We believe in solutions that fit like a glove. That’s why our first step is to understand you. We assess your agency’s specific needs, challenges, and goals. Then, we tailor our system to provide a customized solution that aligns perfectly with your requirements. From automating your onboarding process to managing mandatory training, we ensure our system becomes integral to your agency’s operations.

A One-Stop Learning Management System

Education is at the heart of what we do. Your team will gain access to a comprehensive learning management system designed specifically for Oregon Developmental Disability providers. Our platform provides remote access to training resources, keeps you updated with core competencies, and allows easy upload of ISPs and support documents. It’s time to transform learning and training in your agency.

 An All-In-One Solution for the Biggest Problems Facing Agency Providers

Automated Processes

Stop wasting time and resources collecting hiring packets, overseeing training calendars, and manually filing documents.  Direct Support Learning provides complete automation during the onboarding process from the time your DSP is hired until they are able to work independently with the people you support.

Save Time

Improve Systems

Improve Efficiency

Company Culture

Gather key insights that create a company culture your staff can thrive in.  Our system allows our users to create agency wide surveys to efficiently implement meaningful changes within their organization. Get a clear picture of what matters most to the people responsible for providing direct care to the individuals you serve.

Staff Retention

Training Continuity

Quality of Care

Compliance

Enjoy a stress free licensing process.  Users are able to export all training expiration dates and use our system to auto-populate the ODDS Staffing Checklists.  With automatic Enrollment, Re Enrollment & In-Service Tracking, your agency will never be out of compliance again and requires minimal oversight from Management or Administrative team members.

Employee Transcripts

Training Certificates

Expiration Reports

Our Services

The Only 100% Dedicated Solution for I/DD Agency Providers

Employee Onboarding

Our system allows new hires to fill out new hire paperwork inside their learning portal and automatically routes finished documents to the agency emails of your choice

Policy & Procedure Acknowledgments

Upload agency policies and procedure documents for DSPs to review and digitally acknowledge directly within their learning portal — keeping your records organized and audit-ready.

Employee Transcripts

Access transcripts for any DSP to view completed training, test scores, training certificates and expiration dates for all training modules. 

Oregon Core Competencies

We offer Oregon Core Competencies for direct support professionals that satisfy Oregon Administrative Rules

In-Service
Hours

Our system automatically tracks in-service hours for completed trainings and conveniently displays the total on each DSP transcript

Custom
Modules

Our custom course modules allows your agency to create your own evergreen trainings, staff surveys and Testing

Annual
Trainings

Utilize our annual trainings for your agency, including Mandatory Abuse Reporting, Bloodborne Pathogens, Emergency Preparedness and CPR/First Aid

Training Certificates

Our system automatically issues certificates of completion for all trainings and stores them in each DSP’s transcript to be printed or downloaded anytime.

Admin
Reports

View agency wide reports to see upcoming training expiration dates for all employees, compile agency survey data and view test scores & metrics.

About Us

Streamlining Your Agency's Hiring & Training Processes

Direct Support Learning is the only learning management system that provides training and compliance solutions for Oregon agencies serving people with developmental and intellectual disabilities. Our mission is to streamline and automate hiring, training and compliance processes, empowering agencies to increase efficiency and focus on quality care.

Unmatched Industry Knowledge

Developed by Oregon Provider agency owners with over 30 years of experience in the I/DD field. This offers invaluable insights into the unique challenges agencies face serving people with developmental and intellectual disabilities.

Increased Efficiency

Our solutions are not one-size-fits-all. We cater to the specific needs of agencies in Oregon, ensuring our tools and resources are ideally suited to your organization.

Continued Compliance

Changes to training requirements happen regularly. Let Direct Support Learning ensure your trainings always meet evolving Oregon rules and regulation.

Key Statistics for Direct Support Learning Users

Make Onboarding and Training Seamless With Direct Support Learning

Time saved onboarding
new hires
95 %
Less time for new hires to work independently
70 %
Time saved tracking training expirations
100 %
Increase in employee retention 
45 %
 Training continuity agency-wide
100 %

Based on customer feedback and reporting from DSL client agencies.

Testimonials

Ryan Green

Executive Director;
Community Life, Medford Oregon

“Direct Support Learning is a game changer.  It allowed Community Life to scale from 12 employees to 50 in 3 months with minimal administrative workload.  It streamlined our onboarding process and training, and the  best part is that it incorporated our in-person trainings smoothly into the system making employee certifications a breeze”

Michael Sayer

Pinnacle Developmental Care, Corvallis Oregon

“Direct Support Learning has become an integral piece of our company.  Hiring new staff and getting them trained is now completely automated and we are seeing our new staff become independently proficient in a fraction of the time.  Accessing employee transcripts and seeing expiration dates for all trainings in real time without physically going through personnel files has been amazing”

Ready to Revolutionize Your Agency's Hiring and Training Processes?

We're Just a Click Away. Contact Us Today and Let's Start Making a Difference Together.

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Frequently Asked Questions

What is Direct Support Learning?

Direct Support Learning is a compliance-focused LMS designed for Direct Support Professionals (DSPs) working with individuals with intellectual and developmental disabilities (IDD).

Our platform supports DSPs, program staff, IDD providers, and training coordinators.

Courses include behavior support, safety, medication, bloodborne pathogens, person-centered planning, and more.

Our courses are built around Oregon Administrative Rules (OAR chapter 411) requirements for direct support professionals, and we update them as the rules change.

Complete the course and any assessments. Certificates are downloadable upon completion.

Most users are enrolled by their employer. Individuals can also register or contact us directly.

Use the ‘Forgot Password?’ link or contact your organization’s tenant administrator.

Yes. The platform is mobile-friendly and available on both Google Play and the App Store.

Refresh your browser, clear the cache, or try another browser. Contact support if needed.

Log in, click on your name, and edit your profile.

Yes. We comply with GDPR and CCPA and never sell your data.

Only you and authorized staff from your organization.

Yes. We offer organization accounts with admin tools and tracking.

Yes. Custom courses and content uploads are supported.

Agencies can assign onboarding tracks to new hires, including required compliance trainings such as Abuse Reporting, OIS Introduction, and Rights & Safety. Automated certificates help ensure all new staff meet training requirements before providing services.

Yes. Admins can organize staff by department, role, or location and monitor course completions, certificates issued, and upcoming expirations from a centralized dashboard.

Agencies can upload their own courses, videos, and documents, or request custom course builds. These can be used alongside or instead of the standard catalog to reflect internal policies or state-specific guidelines.

Absolutely. Direct Support Learning tracks certificates, completion dates, and renewal cycles. Agencies can generate reports by staff, course, or date range to demonstrate compliance with licensing requirements.

Yes. You can configure courses or certifications to reset after a certain time period (e.g., every 12 months), prompting staff to re-complete key trainings before expiration.

Dynamic rules and automated reminders ensure staff are notified when trainings are due. Admins can set up alerts on overdue or upcoming expirations, keeping your team in compliance.

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